Legal Documentation

Terms & Conditions

Welcome to GlobalNext's legal documentation. These terms govern your use of our AI-driven logistics services and platform.

Effective: January 1, 2024
Updated: December 15, 2024

1. Terms Overview

By accessing or using GlobalNext's services, you agree to be bound by these Terms and Conditions ("Terms"). GlobalNext provides AI-driven logistics solutions, import & distribution services, and market entry consulting primarily focused on the UAE market with global expansion capabilities.

Key Services Include:

  • Import & Distribution (UAE-licensed operations)
  • Market Entry Services (regulatory compliance & localization)
  • Smart Logistics (AI-powered routing and optimization)
  • Global Marketplace platform access

2. Service Agreement

This Service Agreement outlines the relationship between your company and GlobalNext, detailing the scope of services, performance standards, and mutual obligations.

Service Scope

  • • Logistics coordination and management
  • • Regulatory compliance assistance
  • • AI-powered optimization tools
  • • 24/7 monitoring and support

Performance Standards

  • • 98.5% on-time delivery target
  • • 40% lead time reduction goal
  • • Real-time tracking and reporting
  • • Continuous process improvement

3. User Obligations

As a user of GlobalNext services, you agree to comply with all applicable laws and regulations, provide accurate information, and maintain the security of your account credentials.

Accurate Information

Provide complete and accurate shipment details, customs documentation, and contact information.

Compliance Requirements

Ensure all goods comply with UAE import regulations and international trade laws.

Account Security

Maintain confidentiality of login credentials and notify us immediately of any unauthorized access.

4. Data & Privacy

GlobalNext is committed to protecting your privacy and handling your data responsibly. This section outlines how we collect, use, store, and protect your personal and business information.

Data Processing Principles

Collection: Only necessary business data
Usage: Service delivery and optimization
Storage: Encrypted and secure servers
Retention: As required by law and business needs